Frequently asked questions

There are two: a subscription, billed as a monthly fee per person, and the traditional option, which charges an upfront cost for the software and implementation. Both are priced in Rand.

It is the more cost-effective way to get started with HR Manage and works on the same principle as other subscriptions such as Microsoft 365. We charge a small initial deposit, payable before any work starts, and then a monthly fee based on the number of active people loaded on the system.

The monthly fee is billed from the first month and includes the licence fee, support and upgrades. If the subscription is cancelled, the licence is cancelled with it.

We charge a once-off fee for the software, installation, implementation and training, based on various factors. You then enter into a maintenance agreement that includes fixes, support, every upgrade released and a discounted rate on custom development. HR Manage is developed continuously, so several upgrades are released every year.

You can cancel the maintenance agreement at any time, after which support is billed at normal rates. You can keep using the software, but upgrading to a newer version then costs roughly 50% to 100% of the original licence cost, depending on how long ago the agreement was cancelled.

For subscriptions, the cost is a fee per person per month.

For traditional licences, the quotation takes several factors into account:

• The number of people to be loaded on the system
• The number of power users
• The number of branches or locations
• The modules selected for implementation
• The industry in which you operate

In essence we determine the complexity of the implementation, and that determines the price.

New users only cost something if we need to train them. For additional people loaded on the system, the monthly fee increases by the number of additional people multiplied by the rate per person per month.

Version 7 was released on 5 October 2026 and is the largest release in the 25-year history of HR Manage. At its centre is a new web application, rewritten from the ground up on ASP.NET Core for .NET 10. The first release moves employee management, leave, workflows and forms, and document signing onto it.

It also brings built-in multi-factor authentication, a rebuilt email notification platform, automatically generated organisational charts, an online training attendance register that works from a QR code, an upgraded Importer and the first AI features. Read the release announcement or see the current version page.

HR Manage Recruit has moved to a second phase. Rolling version 7 out to every client comes first, and Recruit will get a launch of its own soon. Follow its progress on the roadmap.

Performance reviews stay on the established web platform for now and remain fully available. They move to the new web application in the next major upgrade.

No. AI is optional and metered separately. Where it is used, for example to identify and match compliance documents or to help design forms, it removes the grunt work and leaves the decision with the user.

Project management, configuration, data migration and payroll integration, delivered by consultants who know both HR and IT, followed by administrator and user training so your team gets the full value of the system from day one.

Sage 300 People, PaySpace, SimplePay and virtually any other payroll. HR Manage also integrates with e-learning, time-and-attendance and access-control systems. See payroll integration.

Upgrades are included in the subscription and in the traditional maintenance agreement. For the foreseeable future version 7 gets a maintenance release every week, each one fixing what clients have reported and adding features where they are ready. Your key account manager arranges the upgrade with you.

Our advantage comes from a powerful Windows application for the power users and data capturers: report designers, exports, setup and bulk work. Fully web-based HR systems are fine, especially for smaller businesses, but for performance and usability on that kind of work none comes close to HR Manage, even when HR Manage is hosted in the cloud.

Only a small share of users ever need the Windows application, usually around 1% depending on the type of business. Everyone else, employees and managers, works in the web application, which version 7 rebuilt on .NET 10 and which keeps gaining new functions.

We provide a setup package for the first installation, preconfigured for your organisation. From then on the application updates itself whenever the server is updated. The updates do not need administrator rights, and the files come straight from our server or, if you prefer, from your own intranet.

Yes. HR Manage runs on your own servers or in the cloud, and we offer a hosting service for the software and the database. Employees and managers then only need a web browser and an internet connection; power users install the Windows application, which connects to the hosted server.

The server and the Windows application need Windows; there are no plans for Linux versions. If we host the software and database for you, you need no servers of your own, but computers that run the HR Manage Windows application still need Windows. Employees and managers who only use the web application can use any operating system with a current browser, including phones and tablets.

See the system requirements page for the server, database, Windows application and browser requirements of version 7.